Victim Services Bruce Grey

Service: Victim Crisis Assistance Ontario

Record #: GRE1299
Last Modified: 12 Jan 2026
Last Full Update: 05 Dec 2024

Description

Description (Service)

Victim Crisis Assistance Ontario - 24/7 assistance when requested by police or an agency with which the VCAO Program has a protocol

  • practical assistance needs assessment
  • referrals to relevant community and government support services
  • support to assess victim/survivor eligibility and assist them to collect documentation to apply to the VQRP+
  • safety planning provision of information
  • enhanced support, particularly for victims/survivors of human trafficking and other vulnerable populations
  • community support sessions
  • client follow-up

Victim Quick Response Program+ (VQRP+) -- program of last resort providing short-term assistance to victims/survivors to increase immediate safety and lessen the impact of a violent crime by offering:

  • financial assistance for crime scene clean-up, transportation, and counselling services, including traditional Indigenous health services
  • also offers enhanced supports for victims/survivors of human trafficking, victims/survivors of serious injuries, and families affected by homicide
  • additional aid may be offered to victims of human trafficking may include storage lockers, tattoo removal, and treatment at a recovery facility

Satellite offices located at Saugeen Shores Police Detachment, South Bruce OPP Detachment, Owen Sound Police Detachment.

Service Details

Hours Service: Mon-Sun 24 hours, year round at the request of police, fire and emergency service providers. 
 
Public assistance: Mon-Fri 8 am-4 pm
Areas Served Bruce County ; Grey County
Eligibility Victims of crime and tragic circumstances; children under 16 years of age required consent/permission from a parent or guardian

VQRP+ -- victims of direct crime, immediate family members, and witnesses of violent crimes who do not have personal, public, or private support for VQRP+ expenses
Applicants must first try to connect with available community resources before applying
Application Referral by police, emergency services, community agency or self referral.
For public after hours:
  • If emergency, call 9-1-1
  • Non-emergencies, contact local police non-emergency line, officers can request VSGB service anytime
  • Non-urgent inquiries can be emailed to info@victim-services.com
Languages English
Fees None

Address and Location

Located In Community Kincardine
Address & Map
1475 Concession 5
RR5
Kincardine, ON
Canada N2Z 2Y8
Physical Access Fully Accessible

Contact Information

Office Phone 519-396-8732
Toll Free Phone 1-866-376-9852
E-Mail info@victim-services.com
Website victim-services.com
Social Media Facebook Facebook: https://www.facebook.com/vsbrucegreyperth
Primary Contact Jane Hartley, Executive Director; Email: jhartley@victim-services.com
Volunteer Coordinator Jane Hartley, Coordinator of Services, Victim Services Bruce Grey; Email: jane@victim-services.com
Mailing Address PO Box 427 
Kincardine, ON 
Canada N2Z 2X9

Agency Overview